Project co-financed by the Ministry of Europe and Foreign Affairs (MEAE) and the Ministry of Higher Education, Research and Innovation (MESRI)
This project focuses on the management of home healthcare (HHC) structures and revolves around two major ideas, namely: a) the satisfaction of all stakeholders in the HHC planning process with particular attention to patients’ lifestyle habits (objectives and constraints) and b) taking into consideration the different types of uncertainties to which could be subjected the HHC process.
The innovative character of this project lies in the following three points:
* Satisfaction of the different stakeholders: government, patient, caregiver and manager. This issue of stakeholder satisfaction must be very well defined and formalized, taking into account the concepts of effectiveness, efficiency and service quality.
* Consideration of different types of uncertainties in the home healthcare process: in this context, it is a question of better addressing the specific uncertain aspect of a HHC problem planning and which will have an impact on stakeholders satisfaction.
* Development of robust approaches for the considered problems as well as new approaches, called "set" type allowing this type of uncertainty to be taken into account.
Through this project, we are also seeking to ensure a transfer of skill knowledges, and good practices in the field of HHC structures management for the benefit of the two countries, France and Tunisia.